Privacy Policy
1. Introduction
Welcome to TypingMandarin ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Chinese language learning platform.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information:
- Name and email address
- Account credentials (encrypted passwords)
- Profile information and preferences
- Payment information (processed securely through Stripe)
2.2 Learning Data
- Learning progress and course completion data
- Quiz and game performance
- Study history and activity logs
- User-generated content and notes
2.3 Technical Information
- Device information and browser type
- Cookies and similar tracking technologies
- Usage data and analytics
3. How We Use Your Information
We use your information to:
- Provide and maintain our services
- Personalize your learning experience
- Process payments and manage subscriptions
- Send important updates and notifications
- Improve our platform and develop new features
- Analyze usage patterns and optimize performance
- Ensure security and prevent fraud
- Comply with legal obligations
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service Providers: Stripe for payment processing, hosting providers for infrastructure
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or sale of assets
5. Data Security
We implement industry-standard security measures to protect your data, including encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your account
- Export your learning data
- Opt-out of marketing communications
- Withdraw consent at any time
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and remember your preferences. You can control cookie settings through your browser, but disabling cookies may affect functionality.
8. Children's Privacy
Our service is available to users of all ages who wish to learn Chinese. For users under 13, we recommend parental guidance and supervision. If you are a parent or guardian and have concerns about your child's use of our service, please contact us at support@typingmandarin.com.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent notice on our platform. Your continued use after changes constitutes acceptance.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at: support@typingmandarin.com